Shipping availability, delivery charges and order-specific details are presented as clearly as possible throughout the purchase journey.
Domestic delivery is available across Qatar. The delivery charge and order details are confirmed during checkout.
Orders can be placed for supported Gulf destinations. Available shipping methods and charges are shown according to the delivery address.
Lebanon is included within the current delivery scope. Shipping availability and applicable charges are determined from the delivery address.
After an order is placed, review the order confirmation carefully to ensure the delivery and contact details are correct.
Orders are prepared before dispatch. If any order-specific clarification is required, the house may contact you using the details supplied at checkout.
Once dispatched, delivery information is provided where available. Delivery timing can vary according to destination, carrier and local conditions.
If you need to request a return, contact the house before sending the piece back. Return eligibility is reviewed against the condition of the item and the terms presented with the order.
Pieces should be kept unworn, unused and with their original presentation and labels intact while a return request is being considered.
Where a refund is approved, it is returned through the applicable payment method. Financial-institution processing times may vary.
Any item-specific restriction or exception shown at the time of purchase takes precedence for that item.
For destinations outside Qatar, local customs duties, taxes or import-related charges may apply according to the destination and local rules.
Ensure the delivery address, mobile number and contact information are complete. Incomplete delivery information can delay handover to the carrier.